Experience

Box Office Representative Ravinia Festival — Highland Park, IL 2025 to present (seasonal)

  • Working directly with patrons (both over the phone, and in person) to handle the sale, exchange, will call pickup, and donation of tickets.

  • Addressing customer questions and concerns, to create an exceptional guest experience.

  • Providing extensive details about hundreds of concerts, accessibility, venues, and the park itself.

  • Helping customers use the Ravinia website and mobile application, to purchase and access tickets.

Associate Creative Director UPshow (Entertainment + Marketing) — Chicago, IL 2020 to 2024

Designer UPshow — Chicago, IL 2018 to 2020

  • Developed and managed the brand, produced marketing campaigns (including some in partnership with Google), and influenced the company’s creative direction.

  • Facilitated the creation of deliverables for brands such as Dave & Buster’s and Buffalo Wild Wings.

  • Communicated across departments, and directly with members of the executive team (including the CEO) to complete multiple, simultaneous tasks on strict timelines.

  • Worked with several vendors to produce branded merchandise, trophies, and business cards.

Intern JBTV Music Television — Chicago, IL 2017 to 2018

  • Executed administrative duties such as studio management and artist relations.

  • Provided assistance to the producers and directors of the show, along with countless musicians and bands (including Pale Waves, Taylor Bennett, The Aces, Beth Ditto, The Darkness, L7, and more).

  • Coordinated social media campaigns and marketing materials, to promote the program’s online content, concerts, and giveaways.

  • Filmed live in-studio performances, which were broadcast nationally and published online.

  • Built and maintained a digital and physical database of autographed posters and merchandise.

 

Education

Loyola University Chicago Class of 2019 (GPA: 3.964) — Bachelor of Arts in Digital Media

 

Skills

Customer Service, Ticketing, Interpersonal Communication, Marketing, and Creative Direction

Software Proficiencies: AudienceView, Spotify for Artists, Apple Music for Artists, DistroKid, Adobe Illustrator, After Effects, Photoshop, Adobe InDesign, Premiere, Webflow, and Logic Pro